Return Policy

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Return Policy

At Bhudev Enterprises, we strive to provide our customers with high-quality agricultural products. We understand that sometimes returns may be necessary, especially for non-perishable items. Please review our return policy below:

Non-Perishable Agricultural Products:

  1. Return Acceptance: We accept returns for non-perishable agricultural products within 1 days of the delivery date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received. Buyer should inform within 24 hours after receive the cargo.

  2. Return Process: To initiate a return, please contact our customer service team at info@bhudevglobal.com. Provide your order number and details of the item you wish to return. Our team will guide you through the return process and provide you with a return authorization if applicable.

  3. Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping service and insuring the package to ensure the safe return of the item.

  4. Refund: Once we receive and inspect the returned item, we will notify you of the status of your refund. If the return is approved, a refund will be processed to the original method of payment within [insert number] business days.

  5. Exclusions: Certain non-perishable agricultural products may not be eligible for return due to safety or hygiene reasons. Please refer to the product description or contact our customer service team for clarification.

Perishable Cargo:

Please note that we do not accept returns for perishable agricultural products due to their sensitive nature. Perishable items are subject to inspection upon delivery to ensure they meet the specified quality standards. We recommend thoroughly reviewing the product specifications provided by our inspection agency or personnel before placing your order.

Inspection and Certification:

For both non-perishable and perishable agricultural products, we ensure that all items meet the required specifications and standards before shipment. Our products are certified by reputable inspection agencies or our in-house inspection personnel to guarantee their quality and authenticity. Customer can also depute their own inspection to ensure the quality as per specification.

Contact Us:

If you have any questions or concerns regarding our return policy or the quality of our agricultural products, please don't hesitate to contact us at info@bhudevglobal.com. Our customer service team is here to assist you.

Thank you for choosing Bhudev Enterprises for your agricultural product needs. We appreciate your business and trust in our products.